During an interview with Amber Sherlock of TV’s Nine News, Malcolm Dawes says that it’s the satisfaction of seeing companies change and their problems dissipate that drives him to get up in the morning and go to work.
Amber: What would you say is the most fulfilling aspect of the work that you do?
Malcolm: It’s the satisfaction of seeing how business has changed. It’s what drives me to get out of bed in the morning and go to work. When I see organisations, such as the cinema example, and on two or three very recent examples where the structure of the business has changed for the better, where people are now staying in the organisation for longer. There’s less absenteeism, you know, the so called a Friday Monday syndrome where people were fed up with work and their manager. They phoned in sick on a Friday morning, and then strangely, they’re still sick on a Monday. That’s not because they’re actually sick. It’s because they’re, well, they’re sick of their manager. So when I see that, that type of thing stops, when it productivity increases, the whole point of what I do is to help organisations and teams to be better performers and therefore have better productivity. So that’s what really drives me.
Amber: Well, your book is Team Performance: Why Can’t We All Get Along. Malcolm Dawes, thank you so much for your time today.
Malcolm: Thank you.