http://www.dtaworldwide.com/dta09 developing the Achievers Wed, 09 Nov 2011 05:52:55 +0000 http://backend.userland.com/rss092 en dta continues to work with organisations large and small to help develop their people.  In recent weeks we have worked with clients in the fashion industry, cinema technology and telecommunications.  There are common challenges faced by these companies all of which revolve around people.  We are complex beings and taking ... http://www.dtaworldwide.com/dta09/index.php/2011/11/leadership-not-always-easy/   Malcolm Dawes, Managing Director at dta WORLDWIDE has been working with a number of co - contributors on a brand new book entitled 'Emerging Trends in Professional Selling'.  If you sell for a living, you manage a sales team, or are responsible for the growth of your business and you ... http://www.dtaworldwide.com/dta09/index.php/2011/08/emerging-trends-in-professional-selling/ dta has been busy delivering workhops on a number of topics over the past few weeks.  One of these has been on the subject of Emotional Intelligence (EI).  Most of those participating have been in sales and consulting roles.  We know that EI and our positive attitude is vitally important ... http://www.dtaworldwide.com/dta09/index.php/2011/07/emotionally-intelligent-selling/ You can never tell what is around the corner.  One minute we may be doing well in our job, business or social life the next minute, without warning, all that changes.  The way in which we deal with these changes in our lives is pivotal to our ongoing success.  How ... http://www.dtaworldwide.com/dta09/index.php/2011/06/optimism/ Through repeated suggestion, the subconscious mind can be put to work for you. It's about being able to concentrate your mind on your burning desire until your subconscious mind accepts it as fact and begins to devise ways of bringing it about. It's where hunches come from, sudden flashes of ... http://www.dtaworldwide.com/dta09/index.php/2011/03/positive-thinking/     Exceptional Customer Service Customer service is something we are all exposed to.  Some good and some downright bad.  Only recently in the news has been examples of the high number of complaints about poor customer service in some areas of the telecommunications industry.  Airlines too get their ... http://www.dtaworldwide.com/dta09/index.php/2011/02/1253/   How are you selling?  Is it using brochures and an approach which means building successful customer relationships depend only on a sale?  Or do you try and understand your customers from a more holistic perspective?  Don't just flog your product - know your customer - connect with them help them ... http://www.dtaworldwide.com/dta09/index.php/2010/07/how-do-you-sell/ dta WORLDWIDE are pleased to be a partner of the Sales Effectiveness Australasia Breakfast Event Series.  Join us at the following event in Sydney on June 18th.  If you are not in Sydney, you can register for the virtual event and still receive the DVD and 'Book of the Month'.  ... http://www.dtaworldwide.com/dta09/index.php/2010/05/sales-effectiveness-breakfast-event-series/   Talking with people at the Australian Institute of Training & Development, the Institute of Learning & Development Professionals and similar bodies around the world, there seems to be a growing demand for eLearning and Blended Learning.  What is your experience?  Vote now on our poll - just follow this link:  ... http://www.dtaworldwide.com/dta09/index.php/2010/04/elearning-blended-learning/   In some interesting conversations recently, leadership and management have been hot topics.  It is fascinating that leadership and management are seen as the same thing in many peoples' mind.  They are totally different.  There has been so much written on the difference, yet it still amazes me that management persists ... http://www.dtaworldwide.com/dta09/index.php/2010/03/leadership-v-management/